Transpennine Express have launched a compensation scheme for customers following the chaos and disruption caused by the May 2018 timetable change.
The compensation is for customers who are not season ticket holders and were affected by the disruption. There is an opportunity for a full refund on specific routes across the North, which are shown on the photo.
If you travelled for three-five days consecutively between 20th May and 30th June 2018, you could be eligible. You have until 4th December 2018 to make a claim. The deadline for season ticket holders has also been extended to this date.
You will need to provide proof of travel to show that you travelled on at least three days consecutively. Successful applications will receive a full refund via bank transfer. You can make an application by visiting www.tpexpress.co.uk/help/may-timetable-compensation
Barry Sheerman 